We are in the middle of updating our reports from version 8.5 to Xi (Xi because no later version are compatible with our CRM).
I want to export a report to Excel 8 Extended. This option is not available in Xi. However it is in version 8.5
System info : Windows 7 or 8 professional, Xi Professional - 32 bit
I have seem many posts about this issue and have tried a myriad of different approaches, all to no avail.
I have:
- renamed all occurances of crxf_xls.dll to OLD-crxf_xls.dll
- copied u2fxlsdll to c:\windows\system32, and to the folder where the CR Xi executable lives
- Uninstalled and reinstalled CR Xi
- tried to register u2fxlsdll (yes, I know only com objects need to be registered)
- searched for registry (regedit) for this dll (not found)
What do I need to try next?