Hi,
Can u pease try this in dev server :
goto cmd and type regedit and look for
CR 11 or CR 13
[HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 12.0\Crystal Reports\DatabaseOptions\LOV]
"MaxRowsetRecords"="5000" // previously 1000
if CR 2008 then got
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Business Objects\Suite 12.0\Crystal Reports\DatabaseOptions\LOV] "MaxRowsetRecords"="5000"//previously 1000
let me know how it goes..