Hi Marssel,
After verification. the story should be like below
user made 1st payment run, issue first batch checks, realized checks were put upside down. voided checks (FCH8)..cause checks reopen..then under first payment run, reprint second batch checkes and sent out to suppliers but didn't realized the reprint process didn't close the invoice until later on...she made secode payment run ..issue the third batch checks ..invoice closed ..but for some reason ..she voided the checks again ..invoice reopened again.
so currenlty invoice is open but checks were sent out.
what could we do to close the invoices internally withoutly bothering suppliers clearing
Thanks,
Linda