Hi Vladimir,
Go to transaction SPPFCADM
Search for CRM_ORDER Application, and select the row
Click on Define Action Profile and Actions
Select the action profile that you have assigned to your transaction type (for example SMIV_VAR)
Click on the left menu "Action definitions"
You can see 3 standard actions for:
SMIV_VAR_MAIL | E-Mail to Message Creator |
SMIV_VAR_MAIL_PROCESSOR | E-Mail to Message Processor |
SMIV_VAR_MAIL_WATCHLIST | E-Mail to Message Observer |
If you need to change behaviour of any action, click one anyone and enhance or edit trough a littler peace of ABAP CODE.
Here you can change or define the sender with your own conditions.
Regards,
Lluis